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Works Great!
Thanks for the tip!

This can result in up to 30 requests hitting the webserver at once from your browser, rather than the default 4. Some sites (B$ included) could interpret this as abuse of service as in the logs it appears you’re hammering them.

Just a warning!

AHHH. i remember having this problem. customer support is always lacking. ever since they were blueyonder

they sent a technicain after my 20th phone call and he found that the drop installed was done shoddy. if you have the sb51 series of modem and the net cuts out. check the pc/activity light. if its a solid orange. its most likely the drop from your modem to the cab box outside. ive never had any other issues with BY/VM. but yes. customer support requires a swift boot too the arse

i have been with virgin for several years, firstly dial up then connected to broadband with the speedtouch modem, then I got a netgear router, my line apparently is capable of 5.5 mb i know ya will never get your max but I was paying virgin for up to 8mb but I never ever got more then 1.1mb so I thought what’s the point of paying for up to 8, so i reduced the package to the 1mb and now it’s dreadful, constantly doing speed tests on http://www.speedtest.net…..the other night I was getting 79kbs download …it’s far worse then dialup, also cos it’s so slow it keeps timing out and getting the dreaded ‘page cannot be displayed’ constant connectivity probs. I’ve in the past week spent £55 on having my computer totally checked out, I’ve also bought a new (better) router in case it was that, I’ve today paid a BT man to totally check the whole phone system in my house, end result of all this that there is no probs at my end, my computer is running like a dream but still having absolute crap connection, seems better during the day but at peak periods it drops m far too low, I know they have to traffic manage but this is really doing my head in now, been going on for ages. As for the customer support, well, when I first rang they said the prob was at my end and wanted me to unscrew the front off the BT test socket blah blahhhhh, then on another i was told someone would call me, that was nearly 3 days ago, I’m still waiting…???? I’m seriously considering changing ISP now, but have so far been reluctant to do so as people keep warning me I’ll have NO internet for ages as my line will be tagged and I’ll have a heap of hassle to change over. Virgin really need to get this service up and running as it should be, we are not by far getting what we are paying for…I’m so fed up I am wondering whether to go through the hassle of changing over ISP, but then it’s a case of who the heck do you go with for a better service, I bet Richard Branson has a good internet connection…!!!

written by a very fed up virgin.net customer.

I figured i’d wait a while to see what else Virgin Media would have to say. But it serioulsy looks like they don’t want to call me back.

ALl i can really suggest is to try and find a better ISP. Expecially if you want some kind of help with your internet access.

Some day soon i shall be posting the second part of my problems with Virgin. But right now i don’t have access to it (It’s on the other hard drive)

Thank you all who commented. Your words are sounding just like mine. Virgin Media Suck!

Hii..thanks for your info
Keep posting bro!
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RANTZ!!!

Precisely why i chose the name off-it

Good to see you here

off-it

Hi there iDope.

I had to manually approve your comment as it seemed to get caught in my existing spam trap.

I agree that it costs them next to nothing to run those spambots. I didn’t have to manually filter them. Just had to hit the spam button to send them into spam hell!

I shall give your plugin a try (when i get finished installing windows on this piece of crap.)

Possibly the next few days will see me implement it. If it works well. i maye just use it on my other sites. Thanks for the shameless plug lol It’s useful not just for me. But for others too.

off-it

Man oh man – sounds like your energy provider is as bad as my telephony provider… 19 days – my internet wuz broked.

back now

changing telephony providers as soon as my mobile contract finishes )

Hey there Rantz and Tig )

Yep the energy company suck. Can’t believe we made the mistake of choosing a crappy company. Roll on the end of you phone contract dude.

Yep we are fine thank you. The earthquake didn’t bother us at all. We slept soundly through it. A few of my mates that live close to the centre of it were kinda wondering what it was. First time its happened here on such a scale. They had a few things fall off of the walls and such. But all in all everyone is ok.

Hope you two are doing just fine as well. Certainly long time no see.

off-it

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We had problems with NTL long before the name change to Virgin Media.

We had our account with them for tv/phone/internet for almost 2 1/2 years, and were happy enough with the service when it was all working properly.

Anytime we had to contact NTL / Virgin Media to report a fault or make changes to our account, we were disappointed with what passed for customer service. Virgin Media’s greatest weakness is their inability or unwillingness to treat their customers properly.

It almost seems that they WANT to make things worse for customers before they make them better.

There’s no way we’d ever go back to Virgin Media. Some lessons don’t need to be learned twice.

I hope American presidential candidates and the whole administration will someday search the web to see that a lot of (not all!!!) Americans are stupid indeed, but even worse, boast-about it, e.g., on impudent and stupid web sites. Most recent, outrageous, and impudent example is daffydonkey.com urging Americans to blow as much money as possible in order to become famous. And probably millions will join someday. This is what I hate so much, that mass media is combining stupidity with fame and coolness, and this is why young Americans are mad about behaving stupid by purpose publicly. They say: “Its cool to be a fool!”, or “I´m a fool. I´m cool. I rule.” Coming president, McCain or Obama, ought to forbid such media strategies, but they certainly will not. It doesn´t matter if Bush is current president, or if Obama or McCain wins the current race for presidency. Main issue is that America wins and stays world´s No. 1 country, and this is only possible with smart American men and women. From my point of view, it was wise to make America´s system of education as well as the mass media´s power, program (Internet porn, sitcoms, talk shows, etc.), and propaganda to dumb down the American people, kids especially, the main topic of race for presidency. If the top dogs of US politics don´t, and if the coming president doesn´t change anything, all the world will laugh at America´s voluntarily proven stupidity.

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This has been around for a while, since at least 2006 – so not anything new there, but by no means a reason to be less vigilant.

Unfortunately, if you have forwarded this email, then you are actually part of a spam group – this is yet another mailshot which people in their good nature unwittingly keep going.

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Hi all, I’d like to share my bad experience with evil Virgin Broadband/ Virgin Mobile too.

First of all let me state that I am a student. I can’t afford many things at the moment. Every dollar is precious.

I went to pay my usual monthly phone/internet bill via my direct debit card. However for some STUPID FREAKIN reason, Virgin tried to take out a dollar extra! You might think that is ok but I only put the exact dollar amount in the debit account. So basically my bank charged me an overdraft fee of $2.

This really pissed me off and I was determined to get my money back, or at least get the value of the fee taken of the next bill. I won’t call their 1300 number because it will cost me 25c and I’ll be on the phone for at least 45 mins waiting, as you guys are no doubt aware.

So I’ve contacted them via the email form on their website. And instructed them to call me. Several times. I have kept records of this communication so that I can contact the telecommunications ombudsman after my exams. They even sent me an email saying they needed to talk to the account holder. So I got my flatmate to email them too. NOTHING.

Virgin Broadband is so crap. Can’t wait to shove the telecommunications ombudsman up their arse. These people disgust me. For all the time I have spent trying to claim back $2 I should really be compensated for $200. Its f##king ridiculous!

Try this one :
Ask them for their full name and their location, say that the occupant of the property has just been found dead and you are from the Police force, CIA, violent crimes unit, or whatever sounds convincing, ask them how they know the deceased person name – they will instantly poo bricks and put the phone down, it’s a winner.

I have nothing good to say about them at the moment, In fact Vick. I couldn’t agree with you more. Read this : http://www.off-it.org/blog/2007/10/16/virgin-media-sucks-try-and-get-another-isp-if-you-can/

There’s plenty of other related stories. (Check the related posts section at the bottom of the post.)

Thanks for the comment.
off-it

Thanks for the mention of FreelanceMom — much appreciated!

Gorgeous bub you’ve got there – good luck with the signing.

Take care,